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Returns & Exchanges
If you are not completely satisfied with your purchase, you may return unopened items within 30 days of delivery for a full refund.
1
Initiate Return
Contact our support team or visit our online portal to request a Return Merchandise Authorization (RMA) number.
2
Pack Items
Securely pack the unopened tea products in their original packaging to prevent damage during transit.
3
Affix Label
Print your prepaid shipping label (if applicable) and attach it to the outside of your return parcel.
4
Receive Refund
Once we receive and inspect your items, a refund will be processed to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing